Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Overview and Consent

Welcome to Covosys's Privacy Policy ("Policy"). This document outlines how Covosys and its affiliated companies (referred to as "Covosys," "we," "us," or "our") handle and safeguard personal information collected through our digital platforms, products, and business activities (collectively referred to as "Services").

BY UTILIZING OUR SERVICES, YOU CONFIRM YOUR UNDERSTANDING AND ACCEPTANCE OF THIS PRIVACY POLICY AND OUR TERMS OF SERVICE.

2. Data Collection and Management

2.1 Types of Personal Data

We collect the following categories of information:

  • Personal Identifiers: Names, credentials, digital identifiers
  • Communication Details: Addresses, email, phone numbers
  • Payment Information: Banking details, credit cards, transaction history
  • Device Data: IP addresses, device specifications, browser information, location
  • Interaction Data: Usage patterns, preferences, engagement metrics

2.2 Data Collection Methods

Data is gathered through user submission, automatic collection via cookies, pixels, and similar tracking tools, and external sources from partners and public databases.

3. Data Usage and Processing Basis

Processing occurs based on the following grounds:

  • Contractual Necessity: Processing required to fulfill our service agreements
  • Legitimate Business Interests: Processing necessary for our operational needs
  • Regulatory Compliance: Processing necessary to meet legal and regulatory requirements
  • User Permission: Processing based on your explicit consent when required

4. Information Protection and Storage

We maintain comprehensive security measures including:

  • State-of-the-art encryption protocols for data protection
  • Robust access control systems
  • Continuous security monitoring and testing
  • Regular staff security awareness training

WHILE WE IMPLEMENT INDUSTRY-STANDARD SECURITY MEASURES, NO DIGITAL SYSTEM IS COMPLETELY SECURE. WE CANNOT GUARANTEE ABSOLUTE PROTECTION OF YOUR INFORMATION DURING TRANSMISSION OR STORAGE.

5. User Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: Request information about the data we hold about you
  • Right to Correction: Request correction of inaccurate personal data
  • Right to Deletion: Request deletion of your personal data
  • Right to Restrict Processing: Request limitations on how we process your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Contest: Object to certain types of data processing

6. Cross-Border Data Handling

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your data internationally, we implement appropriate safeguards to maintain consistent protection of your personal information in accordance with this Privacy Policy.

7. Contact Details

For privacy-related inquiries or to exercise your rights, please contact us:

We will respond to valid requests within 30 days of receipt.

Email:privacy@covosys.com
Address:Kathmandu, Nepal
Phone:+420 776866974

Last updated: November 2024